How much do I have to pay to use RetweetFollow?

Absolutely nothing! If you like RetweetFollow and you want to collaborate then just share it with your friends.

How does RetweetFollow sort the results?

RetweetFollow is powered by BackTweets, so the results are shown in the same order as BackTweets shows them. The users are normally ordered by date the tweet was sent.

Why don't I appear in RetweetFollow results for URLs that I've tweeted?

Remember that RetweetFollow is powered by BackTweets. If BackTweets didn't provide us with your tweet then we can't process it.

My URL have been tweeted a different number of times than what RetweetFollow shows

Remember that RetweetFollow is powered by BackTweets. If BackTweets didn't provide us with your tweet then we can't process it.

How many results can I list for each search?

You can normally list up to 100 results. However, if you get Premium Access then you will be able to list up to 500 results.

How can I get Premium Access?

You can click here or Go to the "Get Premium Access" panel on the right and follow the steps detailed there.

Which extra features can I get with Premium Access?

• List up to 500 retweeters
• Show 20 users per page
• Thank up to 500 retweeters
• Export up to 500 retweeters

Why do I sometimes see some user details empty?

If your connection is slow at a particular moment or if Twitter is overloaded (it usually is) then maybe the timeout expires. If this is the case, you can search again and probably this will fix the issue. Another possible cause is the Twitter API Limit, specifically 150 requests per hour for each IP. Maybe you reached this limit so you have to wait about an hour and try again. For your information, RetweetFollow makes one API request for each Twitter profile in the results and so for each page that you visualize it makes 10 API calls. Nevertheless if RetweetFollow cannot get the user details from Twitter it will show the basic data extracted from Backtweet so you can follow them anyway

I have reached the Twitter API limit, how long do I have to wait?

Normally less than an hour

If I reach my Twitter API limit, is it going to affect the rest of my Twitter applications?

No, it won’t affect those applications which you need to authenticate with Twitter. For example it won’t affect applications like TweetDeck or Hootsuite.com. And it will never affect your ability to tweet from Twitter.com.

I try to log in and I always get this error message: “Something was wrong with the Twitter API, please log in again”

The Twitter API is usually unstable, and sometimes it gets very busy. Wait a few minutes and try again. You can check the Twitter service status at http://status.twitter.com.

¿Does RetweetFollow store my password?

No, never. RetweetFollow uses the authentication protocol OAuth. This protocol takes you to a twitter webpage where you authorize us to use your Twitter account without us knowing your password.

How can I advertise my products or services at RetweetFollow?

You can buy our Ads at buysellads.com. If you have a proposal that isn’t covered in the above link, then email us at info(at)retweetfollow(dot)com

How can I communicate a bug or suggest a new feature?

You can visit our feedback forum at http://retweetfollow.uservoice.com

How can I get more info about RetweetFollow?

You can follow us on Twitter: @retweet_follow